Weds 8 May – disruption to telephone lines

*UPDATE: THURSDAY 9 MAY AT 9.45AM*

Dear Patients,

Thank you for your patience whilst the issue with the telephones was resolved. We now have full working service once again.

We apologise on behalf of the Willesden Centre for Health management team and BT for any inconvenience caused.

Burnley Practice Management


*UPDATE: THURSDAY 9 MAY AT 8.10AM*

Dear Patients,

Please note that the telephone lines for the whole of Willesden Centre for Health are still down, and engineering work is continuing to try and resolve this.

In the meanwhile, we have setup an emergency mobile number for patients to call – please call us on 07399 606 178 if you need to get through to the practice.

We appreciate your patience and understanding whilst we work closely with the building management and BT engineers to resolve the issues with the telephones.

Burnley Practice Management


*WEDNESDAY 8 MAY AT 8.15AM*

Dear Patients,

Please note that the telephone lines for the whole of Willesden Centre For Health are currently down and engineers are working to resolve this. We apologise for any inconvenience this may cause, and are working with our telephone providers to restore normal service as soon as possible.

For any non-urgent requests please email us on breccg.burnleypractice@nhs.net. You can also access our Online Services to book appointment, view test results and order repeat medication. Alternatively, patients can walk-in to the practice where our team will be happy to help.

You can also find out what to do in an emergency.

Once again apologies for any inconvenience caused.

Burnley Practice Management

08/05/2019